The Newman List
In my experience it’s very difficult to achieve all of this simultaneously, but a reasonable thing to strive for.
This list isn’t meant to be exhaustive, nor is every item listed here applicable all the time. It’s meant to give a basic framework to help managers, particularly less experienced ones, think about balancing their responsibilities.
Section 1: Managing the team
- Every member of the team knows what they should be working on
- Every member of the team knows what to do if they finish a task, or get blocked
- Every member of the team has had a meaningful career conversation within the last six months
- Every member of the team receives timely, meaningful, actionable performance feedback
- Work that needs to get done aligns with work that is rewarded by the promotion process
- Performance reviews never contain surprises
- Team members are able to express ideas for new projects or changes to the way the team works
- The team is able to give input on roadmaps and plans
- The team is staffed adequately and work is evenly distributed
- The team, overall, has the level of functional expertise required to do the work, and a reasonable number of stretch goals are available
- Conflicts are resolved in a fair and respectful way
- Diversity is represented and embraced; a broad spectrum of views are considered
Section 2: Managing peer relationships
- Key team peer relationships are identified and regularly maintained through regular healthy, productive meetings, and effective written communication
- Groups dependent on team’s work can trust the commitments the team makes
- Key peer teams have a clear idea of how they can request work to be prioritized by your team, with transparency into what the trade-offs are
- Team is able to get work required from dependency teams prioritized with a reasonable expectation that commitments are honoured
- Agreements are documented in writing
- Progress and set backs are regularly communicated to key stakeholders
- When collaborative projects are completed, credit is shared among the contributors
- There is a clear, mutually-respectful escalation path for issues that cannot be resolved between peer managers/engineers
- Managers are able to discuss issues privately in a psychologically safe manner
Section 3: Managing senior management relationships
- Direct management has clear visibility into the progress of the team
- Direct management/management chain is appropriately involved in issues requiring special attention
- You are able to advocate for specific prioritization decisions; priorities are set with transparency
- Clear agreement on goals and definition of success