How to Write Good Runbooks

Qualities of a Good Runbook:

• A single runbook focuses on a single problem: short & sweet.
• It has the necessary steps to confirm the problem in the form of graphs & dashboard links.
• It is easy to follow, even for a relatively new person on the team, and eliminates any guessing game.
• It is easy to distinguish between false positives & real issues.
• It provides a list of straightforward actions to take based on the problems.

»Raviraj Achar →