SBIR Framework for giving positive feedback

Putting words together to give positive feedback is hard! You know the emotions you feel but lack the words.

organize my thoughts, I use the SBIR Framework. This acronym defines the structure of how to deliver positive feedback:

• Situation: State the specific situation where you observed the behaviour.
• Behaviour: Explain the precise behaviour you saw.
• Impact: Describe the exact impact the person’s actions had on you.
• Request: State the explicit request you would like to make of the person.

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