SBIR Framework for giving positive feedback
Putting words together to give positive feedback is hard! You know the emotions you feel but lack the words.
organize my thoughts, I use the SBIR Framework. This acronym defines the structure of how to deliver positive feedback:
- Situation: State the specific situation where you observed the behaviour.
- Behaviour: Explain the precise behaviour you saw.
- Impact: Describe the exact impact the person’s actions had on you.
- Request: State the explicit request you would like to make of the person.